LOCAL BUSINESS SINCE 1994

20412 118A AVE NW, EDMONTON, AB 1-780-455-9242
u-haul-authorized-dealer-u-haul-dealer-logo - Yellowhead Storage

Can I access my storage unit when the rental office is closed?

Frequently Asked Questions

Can I access my storage unit when the rental office is closed?

Yes, you can access your Yellowhead Storage unit daily from 8 am to 10 pm. Simply use your code at the gate to enter and exit. Your code can also be used to access the customer courtesy lounge!

Can I access my storage unit when the rental office is closed? - Yellowhead

Related FAQs

At Yellowhead Storage, we understand that plans can change, and we strive to accommodate your needs. If you need to cancel your storage unit, kindly provide us with a 2-week notice, and we’ll handle the rest. Upon receiving the appropriate notice, we will issue a refund for any unused days, ensuring a fair and customer-friendly cancellation process. Please feel free to reach out to our customer service team if you have any questions or require further assistance with cancellations.

No, only the account holder can sign the user agreement.

No, you do not need to sign a long-term contract with Yellowhead Storage. We offer a month-to-month term with only one month minimum, so that you can store them for as long or as short as you need. Simply give us 2 weeks notice when you’re ready to move out.

Properly packing and protecting fragile items for storage in containers at Yellowhead Storage in Edmonton is crucial to prevent damage. Begin by using high-quality packing materials such as bubble wrap, packing paper, and sturdy boxes. Wrap each fragile item individually and fill empty spaces with packing material to prevent movement. Clearly label boxes as “fragile” to ensure careful handling. For extra protection, consider double-boxing delicate items. Place heavier items at the bottom of boxes and lighter ones on top. When loading the container, secure fragile items in a stable position to minimize the risk of shifting during transport or storage. Additionally, consider using climate-controlled containers to maintain a stable environment that prevents temperature and humidity fluctuations, which can be harmful to fragile items. By following these precautions, you can ensure that your fragile belongings remain intact during storage.

Yes, additional security features, such as cameras, alarms, or locking systems, can be installed to enhance the security of a seacan. These measures can provide added protection against unauthorized access and deter potential theft or vandalism. Consulting with security professionals or contacting the shipping container provider can offer guidance on recommended security enhancements for your specific needs. Please speak with us for more information.

Yes! You can pay using our online portal at uhaul.com, just ask our office to email you the details. You can also pay by credit card over the phone, by interact E-transfer, or pay in person at our facility. We accept all major credit cards, debit and cash. You can also choose automatic billing so that you never have to worry about missing a payment.

We Service a Large Area

Whether you need St. Albert self storage or storage units in Sherwood Park, we have plenty of room for all of our local residents. Compare our prices with other storage facilities, then sign up with us today for cost-effective, secure storage for your belongings!

If you are looking for storage facilities in Edmonton, we provide friendly and efficient customer service, top-security storage, mobile storage options, and competitive pricing. Call us today and store your belongings with Edmonton storage you can trust!