20412 118A AVE NW, EDMONTON, AB 1-780-455-9242
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What happens if my stored items are damaged or stolen?

Frequently Asked Questions

What happens if my stored items are damaged or stolen?

If your stored items at Yellowhead Storage are damaged or stolen, it is important to take immediate action. Contact our management or staff as soon as possible to report the incident. We will guide you through their specific procedures and provide assistance. Document the damage or theft by taking photographs or videos as evidence, as this may be helpful for insurance claims or investigations. Review your insurance coverage to determine if your policy covers damages or theft within a storage facility. If you have insurance, contact your insurance provider to initiate a claim and follow their instructions. Cooperate with any investigations conducted by the storage facility or law enforcement authorities, providing any relevant information or evidence you have. Understand the liability policies of Yellowhead Storage or the specific storage facility you are using, as we typically have limited liability for such incidents.

  1. Don’t Advertise Valuables: When transporting items to and from the storage unit, avoid displaying valuable or desirable items to minimize the risk of attracting unwanted attention. Keep a low profile during the process.
  2. Properly Pack and Label: Use sturdy boxes, bubble wrap, and packing materials to protect fragile items and prevent damage during transit and storage. Clearly label boxes to identify their contents and handle them with care.
  3. Create an Inventory: Keep an inventory of the items you have stored, including photographs and descriptions. This documentation can be useful for insurance purposes and helps track your belongings.
  4. Don’t Store Hazardous Materials: Follow the storage facility’s guidelines and regulations regarding prohibited items. Avoid storing hazardous materials, flammable substances, or perishable items that could pose a safety risk.
  5. Consider Insurance Coverage: Explore insurance options for your stored items. Check with your insurance provider to see if your homeowner’s or renter’s insurance covers items in storage, or consider purchasing additional storage insurance for added protection.
What happens if my stored items are damaged or stolen? faq - Yellowhead Storage

Related FAQs

Our rental containers can accommodate document or file storage, providing a secure and accessible space for keeping vital records. However, it’s essential to ensure proper organization and protection for sensitive documents. Use sealed containers or file boxes to store documents and consider climate-controlled alternatives if necessary.

Our rental containers are suitable for residential moves, offering a convenient solution for storing household items during relocation. Whether you need temporary storage while transitioning between homes or require a secure space to store belongings during the moving process, our containers provide a flexible and accessible option for residential moves.

Our rental containers are constructed from durable materials designed to maintain structural integrity. Regular inspections and maintenance checks are conducted to ensure that containers are in optimal condition. We prioritize the quality and safety of our containers to provide a secure storage environment for your belongings.

Yellowhead Storage accommodates customers requiring multiple containers at various times or locations. Whether you need simultaneous rentals at different sites or staggered rentals, our team can assist in coordinating multiple container rentals to suit your needs. Contact us to discuss your requirements, and we’ll facilitate the rental process accordingly.

While there might not be strict guidelines, it’s advisable to stack items strategically and evenly to maximize space and prevent shifting or collapse. Place heavier or sturdier items at the bottom and fragile or lighter items on top. Utilize sturdy storage boxes or containers for stacking to ensure stability. Our team can provide tips and recommendations for safe stacking practices.

Yes, our rental containers are suitable for business inventory storage. Whether you need to store excess inventory, equipment, or merchandise, our containers provide a secure and accessible solution. Discuss your specific business storage requirements with our team, and we can assist in finding the right container size and terms for your inventory storage needs.

We Service a Large Area

Whether you need St. Albert self storage or storage units in Sherwood Park, we have plenty of room for all of our local residents. Compare our prices with other storage facilities, then sign up with us today for cost-effective, secure storage for your belongings!

If you are looking for storage facilities in Edmonton, we provide friendly and efficient customer service, top-security storage, mobile storage options, and competitive pricing. Call us today and store your belongings with Edmonton storage you can trust!

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