LOCAL BUSINESS SINCE 1994

20412 118A AVE NW, EDMONTON, AB 1-780-455-9242
u-haul-authorized-dealer-u-haul-dealer-logo - Yellowhead Storage

What is your cancellation policy?

Frequently Asked Questions

What is your cancellation policy?

At Yellowhead Storage, we understand that plans can change, and we strive to accommodate your needs. If you need to cancel your storage unit, kindly provide us with a 2-week notice, and we’ll handle the rest. Upon receiving the appropriate notice, we will issue a refund for any unused days, ensuring a fair and customer-friendly cancellation process. Please feel free to reach out to our customer service team if you have any questions or require further assistance with cancellations.

We understand that life can change fast, bringing unexpected twists and turns. People may need to cancel their storage unit rental due to various personal or professional reasons, such as completing a project, relocating, decluttering, or adjusting to financial circumstances. At Yellowhead Storage, we recognize and empathize with the fact that individuals and businesses must adapt to their evolving needs, and we strive to accommodate these changes with a customer-friendly approach, ensuring a supportive and understanding experience for everyone.

What is your cancellation policy? - Yellowhead Storage

Related FAQs

While Yellowhead Storage does not require users to hold insurance. It is highly recommended; this is best done through your home/ car provider or a specialized storage insurance provider.

Yes, we do sell packing supplies! We have everything you need to safely pack and store your belongings. From boxes and bubble wrap to tape and labels, we’ve got you covered. Simply stop by the office and our team will be happy to assist you.

No, only the account holder can sign the user agreement.

The minimum rental period for Yellowhead Storage is one month. However, we do offer discounts for those who need to store their belongings for longer periods of time. Contact us today and we’ll be happy to discuss our current specials.

All we need from you is to complete the storage application, provide valid ID, and pay for the first month in advance. We will then have you sign the usage agreement. Once that’s all taken care of, you’ll be able to move in right away!

Yes, we have discounts available on shipping containers. Senior, Military, or Student discounts are only a few of the discounts we offer. For a complete list of our discounts and promotions, please visit https://yellowheadstorage.ca/services/container-rentals/. We also offer a competitor price match. Simply provide us with proof of price and we will beat it by 5%!

We Service a Large Area

Whether you need St. Albert self storage or storage units in Sherwood Park, we have plenty of room for all of our local residents. Compare our prices with other storage facilities, then sign up with us today for cost-effective, secure storage for your belongings!

If you are looking for storage facilities in Edmonton, we provide friendly and efficient customer service, top-security storage, mobile storage options, and competitive pricing. Call us today and store your belongings with Edmonton storage you can trust!