What is your refund policy?

Yes, Yellowhead Storage may offer a customer service line for assistance outside of regular office hours. Contact our customer service for more information on availability and hours of operation.

Yes! You can pay using our online portal at uhaul.com, just ask our office to email you the details. You can also pay by credit card over the phone, by interact E-transfer, or pay in person at our facility. We accept all major credit cards, debit and cash. You can also choose automatic billing so that you never have to worry about missing a payment.

Properly packing and protecting fragile items for storage in containers at Yellowhead Storage in Edmonton is crucial to prevent damage. Begin by using high-quality packing materials such as bubble wrap, packing paper, and sturdy boxes. Wrap each fragile item individually and fill empty spaces with packing material to prevent movement. Clearly label boxes as “fragile” to ensure careful handling. For extra protection, consider double-boxing delicate items. Place heavier items at the bottom of boxes and lighter ones on top. When loading the container, secure fragile items in a stable position to minimize the risk of shifting during transport or storage. Additionally, consider using climate-controlled containers to maintain a stable environment that prevents temperature and humidity fluctuations, which can be harmful to fragile items. By following these precautions, you can ensure that your fragile belongings remain intact during storage.

Safeguarding artwork, antiques, and delicate collectibles in storage at Yellowhead Storage in Edmonton requires special attention to their unique vulnerabilities. First, ensure these items are thoroughly cleaned and inspected for existing damage before storage. Use acid-free and archival-quality packing materials, such as specialized art boxes, bubble wrap, and acid-free tissue paper, to protect against moisture and physical harm. Consider climate-controlled storage units to maintain stable temperature and humidity levels, as extreme conditions can damage delicate items. Store artwork and framed pieces vertically to prevent warping and cracking, and avoid stacking heavy items on top of one another. For antiques and collectibles, use cushioning materials like foam or packing peanuts to provide a protective barrier within their storage containers. Regularly check on your stored items to monitor their condition, and consider insurance for added peace of mind. With these precautions, you can ensure the safety and preservation of your valuable and delicate possessions in storage.

The minimum rental period for Yellowhead Storage is one month. However, we do offer discounts for those who need to store their belongings for longer periods of time. Contact us today and we’ll be happy to discuss our current specials.

Yes, we do have dollies and moving carts available for our customers’ use. These are starting a $7/ day and subject to availability.