What other services do you offer?

When packing and storing books, photographs, and paper items at Yellowhead Storage in Edmonton, it’s crucial to prioritize their preservation. Begin by using acid-free and archival-quality storage materials such as boxes, folders, and sleeves to prevent degradation over time. Store books upright on shelves, ensuring they are not too tightly packed, which can cause warping or damage to the spines. For photographs, use acid-free photo albums or storage boxes and place acid-free tissue paper between each photo to prevent sticking or fading. When storing paper items like documents, consider using a fire-resistant box or cabinet for added protection. Keep these items away from direct sunlight and extreme temperatures to prevent fading and deterioration. Finally, label all containers clearly, including dates and descriptions, to make retrieval easier when needed. By following these steps, you can ensure the safe storage of your books, photographs, and paper items for years to come.

Yes! You can pay using our online portal at uhaul.com, just ask our office to email you the details. You can also pay by credit card over the phone, by interact E-transfer, or pay in person at our facility. We accept all major credit cards, debit and cash. You can also choose automatic billing so that you never have to worry about missing a payment.

Yes, Yellowhead Storage may offer a customer service line for assistance outside of regular office hours. Contact our customer service for more information on availability and hours of operation.

Yes, you can access your Yellowhead Storage unit daily from 8 am to 10 pm. Simply use your code at the gate to enter and exit. Your code can also be used to access the customer courtesy lounge!

If you need to cancel your Yellowhead Storage unit, simply give us 2 weeks notice and we’ll take care of the rest. You will be refunded for any unused days, if the proper notice is provided.

If you find yourself in the unfortunate situation of forgetting your access code or misplacing the key to your storage unit at Yellowhead Storage in Edmonton, don’t worry – there are steps you can take to regain access to your belongings. First, contact the facility’s management or customer service as soon as possible. We will have procedures in place to assist you in such situations. You may be required to provide proof of identity to ensure the security of your unit. We will guide you through the process of either resetting your access code or obtaining a new key, depending on the type of lock system used. Keep in mind that there may be associated fees for these services, so it’s a good idea to check with the facility regarding their specific policies.